Your Toshiba Fire TV is stuck on the loading screen because of a software glitch. Force reboot usually fixes this problem, but sometimes, it requires a factory reset. Press and hold the Select and Play/Pause buttons together for 5 seconds to force reboot, and press and hold the Back and Right sides of the navigation circle together for 10 seconds to factory reset your Toshiba Fire TV.

Toshiba Fire TV Stuck on Loading Screen

A few years back, Toshiba partnered with Amazon and launched some Fire TV Edition televisions in 32″, 43″, and 55″ screen sizes at pocket-friendly price range.

I also purchased a 55-inch 4K smart TV for watching movies and shows because Amazon offered a significant discount on the Christmas sale. I enjoyed the clean UI of Fire OS and sideloaded a few streaming apps.

Everything was going smoothly, but one day, when I turned it on, the screen froze on the Fire TV logo. I waited a few minutes and pressed the back button several times, but it was stuck on the loading screen.

When I asked in a forum- why is my Toshiba Fire TV stuck on the loading screen, I found many other customers reported the same problem.

I found some working solutions that I’ll share in this guide. So, don’t skip this article if your Toshiba Fire TV screen is frozen on the loading screen.

Why Is My Toshiba Fire TV Stuck On Loading Screen?

Toshiba Fire TV operates on Fire OS (a custom Android OS development by Amazon), and developers regularly release updates to add new features. If the automatic firmware update is enabled on your TV, it installs buggy software sometimes.

The buggy software is the main reason your Toshiba Fire TV Edition smart TV is stuck on the loading screen. Rebooting your smart TV usually fixes such minor issues, but sometimes, it may require a factory reset.

Other reasons like slow internet connection and low voltage supply also create similar problems, and restarting the router and changing the power source fixes this problem.

How To Fix Toshiba Fire TV Stuck On Loading Screen

This problem mainly occurs due to software bugs and interruptions in internet connection. I have explained the various methods to fix the Toshiba Fire TV that is stuck on the loading screen.

Try the following steps to troubleshoot the issue and get your Toshiba Fire TV to work correctly:

1. Force Reboot

Force Reboot Remote Button Shortcut for Toshiba Fire TV

Your Toshiba Fire TV is ultimately running on a customized Android operating system. I am sure you have installed many apps on your smart TV to watch your favorite content.

Some apps are incompatible with your smart TV software, which creates problems in loading core files.

A forced reboot fixes all the minor software glitches on Android core files, and your device starts functioning normally.

So, if your Toshiba smart TV is stuck on the Fire TV logo screen and isn’t going anywhere, then forcefully reboot it.

To forcefully restart your Toshiba Fire TV, try the following steps:

  • Press and hold the Select and Play/Pause buttons together for five seconds.
  • Release the buttons once the TV logo disappears.
  • Wait for a few seconds, and your TV will restart automatically.

2. Restart WiFi Router

TP-Link Router Reboot Option

Smart TV requires a working internet connection to function correctly. So, ensure your WiFi network is working properly and you haven’t blocked your TV from the router device list.

Sometimes, smart TVs struggle to connect to a WiFi network (especially if you’re using a VPN), so I advise you to restart your WiFi router.

There are different processes for restarting a WiFi router (depending on what brand of your router is), but the easiest way is to turn off the power switch and turn it on again after 5 to 10 seconds.

I’m using a TP-Link router, and it has an option to restart remotely. So, follow the easiest methods to restart your WiFi router at your convenience.

After restarting the WiFi router, I advise you to reboot your smart TV, and it’ll automatically connect to the internet and start functioning again.

3. Factory Reset

Factory Reset Remote Shortcut for Toshiba Fire TV

Factory reset is the ultimate remedy for all software-related glitches. If your Toshiba Fire TV is not loading beyond the logo screen, factory reset is your final option.

This will delete all installed apps and data and restore your device to its factory conditions. It erases all corrupt system files on your smart TV.

I’ll explain how to reset the Toshiba smart TV with remote shortcuts (because your TV screen is already frozen, and you can’t do much on it).

Follow these steps to factory reset your Toshiba Fire TV with remote shortcuts:

  • Safely eject any expandable storage device from your TV.
  • Press and hold Back and the Right side of the navigation circle button together for 10 seconds.
  • Release the buttons when your smart TV reboots.
  • Wait for a few seconds until all settings and data are erased and restored to its factory defaults.
  • Connect to your home WiFi network.
  • Register the Fire TV with your Amazon account and follow the on-screen instructions to finish the setup.

I followed these steps, and the frozen loading screen on my Toshiba Fire TV was resolved. If you follow these steps correctly, your Toshiba smart TV will start functioning again.

Frequently Asked Questions

How do I unfreeze my Toshiba TV?

If your Toshiba smart TV screen is frozen, then forced reboot is the easiest unfreezing method. To force reboot your Toshiba Fire TV, press and hold the Select and Play/Pause buttons together for 5 seconds. After rebooting, unplug the power cord and wait for 1 minute before plugging back in.

Why is my Toshiba TV stuck on the Home screen?

If you’ve enabled the automatic firmware download option on your TV, it automatically searches for the latest firmware update in the background. Your home screen might freeze when the TV installs the latest software.

Why is my Toshiba Fire TV not connecting to WiFi?

Your Toshiba Fire TV is not connecting because your WiFi credentials have changed, or you might have blocked the TV from the device list. So, forget your WiFi network and connect again by entering the correct password.


I am sure this guide helped you fix your problem with the Toshiba Fire TV Edition smart TV. Now, you can enjoy your favorite movies and shows uninterruptedly. Moreover, don’t forget to install the latest firmware to enjoy new features and bug fixes.

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